BSB20112- Certificate II in Business

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This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Job Roles
Job roles and titles vary across different industry sectors.

Possible job titles relevant to this qualification include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Employability Skills
Industry/Enterprise requirements for this qualification include:

  • Communication
  • Teamwork
  • Problem Solving
  • Initiative and Enterprise
  • Planning and Organising
  • Self-management
  • Learning
  • Technology

Download the course flyer for more information

Delivery
TechWest Business programs are delivered by face to face learning. They are designed to suit the person who has not been involved in formal study for a significant period of time.

Students learn at their own pace and enjoy the full support of our Student Services Team. People who have studied for many years have found this method of learning builds confidence and successful outcomes.

You are assured of a full support base from our experienced personnel. Our trainers are available to assist participants via email, in writing or by telephone throughout the duration of the course.

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision. This course is delivered face to face. (NRT)